Human Complacency

    When it comes to aviation maintenace i feel the biggest human factors are complacency or invulnerabilty.  Whether it is task, organizational, or stress/fatigue induced complacency it all lead to maintaners not being 100% there when doing a job.  In maintenance you can see some people are just going about the job and lacking all situational awareness and seem to forget that they are actually in a dangerous proffesion.  They get this very relaxed, carefree attitude towards the work they are doing which can become impressionable to newer workers. 



    When it comes to team activities and have complacency amount the team, it causes inadequate work and none trustworthy work.  It can also lead to dangerous situations that can cause damage to aircraft or injury to personnel.  The team activity that comes to mine is engine removals from aircraft.  Sometimes they can seem very teddious and workers could get complacent.  It is when that happens, you tend to forget steps and accidents happen or quality of work begins to decline. 

Reference

Complacency in Aviation - AviationKnowledge. (2011, August). Aviation Knowledge. http://aviationknowledge.wikidot.com/aviation:complacency

Comments

  1. "Complacency kills" is something that I am sure you have heard before. It is no joke either. Many laws and regulations in the aviation community are written in blood and scar tissue meaning that someone had to learn the hard way. Complacency is one of those things that leads to the hard way of finding out. A lot of times it is the most experienced pilots that end up in accidents because they have gotten complacent and lax in their routines and responsibilities. I can think of a great video involving the phrase, "oh ye of little faith." (https://www.youtube.com/watch?v=sAwq0R8PLHc) Watch it if you haven't seen it before. The more experienced pilot decided to risk a maneuver and try to fit through a gap in the trees leading to rotor blade contact. Had he taken time to make a better decision and not been complacent there would never have been an accident at all.

    Josh L

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